Terms and Conditions
Cookie Policy
Last updated: July 2026
What are cookies?
Cookies are small text files stored on your device when you visit our website. They help us improve your browsing experience and understand how our website is used.
Cookies we use
We may use cookies to:
Ensure the website functions correctly
Remember your preferences
Analyse website traffic using tools such as Google Analytics
Improve website performance
Managing cookies
You can choose to accept or reject cookies through our cookie banner and by adjusting your browser settings.
Please note that disabling cookies may affect how the website functions.
Booking & Cancellation Policy
Booking
Places are allocated on a first-come, first-served basis.
Your booking is confirmed once full payment has been received.
Payments
Payment must be made before the start of each course or session unless otherwise agreed.
Cancellations by Parents
If you can no longer attend, please let us know as soon as possible.
As places are limited, refunds cannot normally be offered for missed sessions.
Where possible, we may offer a transfer or credit at our discretion.
Cancellations by NutriClub
If we need to cancel a session due to illness, venue closure or unforeseen circumstances, you will be offered:
An alternative session
Credit towards a future booking
A full refund where appropriate
Safeguarding Policy
At NutriClub, children's wellbeing is our highest priority.
We are committed to providing a safe, welcoming and inclusive environment for every family.
Our commitment includes:
Maintaining an appropriate safeguarding policy
Ensuring relevant staff hold enhanced DBS checks where required
Completing regular risk assessments
Providing a safe learning environment
Respecting children's rights and wellbeing
Following safeguarding procedures where concerns arise
Parents and carers remain responsible for supervising their child throughout each session unless otherwise stated.
Photography & Video Policy
From time to time we may take photographs or short videos during sessions for use on our website, social media or promotional materials.
We will always request your written consent before taking or using any identifiable images of you or your child.
If consent is not provided, your decision will always be respected.
Parents and carers are kindly asked not to photograph or film other children during sessions without permission.
Accessibility Statement
NutriClub is committed to making our website accessible to everyone.
We aim to:
Use clear, easy-to-read language
Ensure our website works across different devices
Improve accessibility wherever possible
Welcome feedback to help us improve
If you experience difficulty accessing any part of our website, please contact us and we will do our best to assist.
Nutrition Disclaimer
NutriClub provides evidence-based nutrition education for families.
Our sessions are designed to support healthy eating habits and positive food experiences.
Information provided through our website, sessions and resources is for educational purposes only and should not replace personalised medical, dietetic or healthcare advice.
If you have concerns regarding your child's health, feeding or medical condition, please seek advice from your GP, Health Visitor, Paediatrician or Registered Dietitian.
Website Disclaimer
The information on this website is provided in good faith and is intended for general information only.
While we strive to ensure all information is accurate and up to date, NutriClub makes no guarantees regarding completeness or accuracy.
We reserve the right to amend website content, pricing, session details and policies without prior notice.
Health & Safety
The safety of every child and adult attending NutriClub sessions is extremely important.
By attending our sessions you agree to:
Supervise your child at all times.
Inform us of any allergies, medical conditions or additional needs before attending.
Follow instructions given by NutriClub staff.
Keep unwell children at home to help protect other families.
Although food may be used within activities, we cannot guarantee an allergen-free environment.
Code of Conduct
We want every family to feel welcome, respected and supported.
We kindly ask everyone attending NutriClub to:
Treat others with kindness and respect.
Supervise children throughout sessions.
Respect our equipment and venue.
Follow staff instructions where safety is concerned.
Help create an inclusive and welcoming environment.
We reserve the right to refuse attendance where behaviour compromises the safety or enjoyment of others.
Contact Us
If you have any questions about these policies or our services, please contact us via our website or email: